Support Services

Barnet Homes

We aspire to provide great services, at great value, that make a positive difference to people, homes and communities.

In order to access the support from Housing Options please call 020 8359 4797.

If you already have a housing officer and need to speak to them, please email them instead (

If you do not know their email address please email

For any non-urgent enquiries please also email, rather than telephoning.

If you are homeless within the next five days, please call 020 8359 4797 (don’t press any options) to speak to an adviser.

Barnet Local Offer

This website helps children and young people with Special Educational Needs and/or Disabilities and their families find the information and support they are looking for, from across the Barnet local area.

We aim to update the website regularly and welcome your feedback and suggestions.


Barnet Refugee Service

Barnet Refugee Service aims to preserve and protect the physical and mental health, advance the education and training and relieve the financial hardship of refugees and asylum seekers in Barnet. It also aims to educate the public and service providers about the issues relating to refugees and asylum seekers.


Barnet Refugee Service
8th Floor
Hyde House
The Hyde

Telephone: 020 8905 9002




BOOST is funded by Barnet Council and is a partnership with Barnet Homes, JobCentre Plus, Barnet & Southgate College and a number of local community organisations. It helps unemployed residents from Childs Hill, Burnt Oak and the surrounding areas to find work. BOOST also provides housing support, benefits advice and training opportunities.


Citizens Advice Bureau

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.

We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.

Our network of charities offers confidential advice online, over the phone, and in person, for free.


Family Support

The 0-19 Hub Service are able to provide advice and guidance in a variety of ways. The experienced hub practitioners from Parkfield Children's Centre can visit you at home, provide telephone contact and/or arrange meetings at Parkfeild Children’s Centre.

Specialist support includes Family Support, Youth Support and Youth activities 0-19.

Parkfield Children’s Centre:

44 Park Road, Hendon NW4 3PS

Tel: 020 8359 3590


Please speak to a member of staff or make a self referral using the Universal Plus found below.

This link will take you to the Early Help page, where you will see the direct link to the Universal Plus Referral Form:


Food Bank – Colindale 

The foodbank was there when we really needed it, it was an absolute lifeline.

We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

Telephone: 07415 223963



Legal Advice

Free legal advice for housing, family law and immigration can be arranged.  Call the center to be signposted.


Kooth is a free online counselling and emotional well-being support service with a safe, secure and anonymous means of accessing support with their emotional health and wellbeing needs from a professional team of qualified counsellors. Kooth has no referrals or waiting lists.

On Kooth you can:
- Chat to friendly counsellors
- Read articles written by young people
- Get support from the Kooth community
- Write in a daily journal

Additional Service: Email these enquires to the contact details provided

  • Free promotional materials (cards & posters)
  • Kooth assemblies (ask to find out more about these)
  • ‘Introduction to Kooth’ webinars for professionals (via Zoom)



We offer vital on-going support to survivors, helping them to rebuild their lives through advice, advocacy & support.

Our free and confidential Advice service offers specialist short term support (up to a month) to women affected by domestic and sexual violence living in London. We provide immediate advice to women across all levels of risk and can refer them on to our other services such as refuge accommodation, longer term advocacy support, counselling or specialist children’s services.

Telephone: 0808 802 5565

Our advice line is open:

Monday  10am – 4pm
Tuesday  10am – 4pm & 6pm - 8pm
Wednesday 10am – 4pm
Thursday 10am – 4pm
Friday  10am – 4pm


The Padding Development Trust (PDT) SWEET project specialises in helping women from ethnic minorities with progression in to work and training. Advisers can assist virtually over ALL platforms and we are launching online courses, so clients do not need to leave home in the current circumstance. Our jobs and training advice service has been running for over ten years and is free for people whether they do or don’t have benefits in West and Central London so long as they have the right to work in the UK. Other projects that PDT manages can support people regardless of their gender or background. So do get in touch!


Welfare Rights

Do you need advice around benefits support? Call the center to be referred to our Welfare Rights Advisor.